UK bookmaker William Hill said Tuesday that several senior managers at its online support centre in Tel Aviv, Israel, are to face disciplinary action following a mass walkout earlier this week by staff. The walkout was prompted by rumours that the company plans to relocate support operations to the UK or Gibraltar.
In a statement to the London Stock Exchange this afternoon, William Hill confirmed that its chief marketing officer Eyal Sanoff had resigned from his role at the end of last month, while other senior managers are facing disciplinary action in relation to the disruption this week within the marketing business in Tel Aviv, as well as in the customer service and back office operations in Manila and Bulgaria.
According to media reports, nearly 200 staff at the company’s online support centre in Tel Aviv left their desks earlier this week, amidst concerns that William Hill was contemplating moving all of its operations to its base in the UK or Gibraltar.
William Hill Online said that senior management, thought to include COO Jim Mullen, were currently on the ground in Tel Aviv working through these issues and confirmed that the office in Tel Aviv would be closed from tomorrow through to early next week, as normal, through the Jewish holiday period.
“The vast majority of employees of the marketing team in Tel Aviv have good working relationships with the business and with colleagues across William Hill Online,” the company said in a statement. “William Hill Online is committed to its sales and marketing operation in Tel Aviv and contrary to media reports has no intention of relocating this operation.
“William Hill Online can confirm that this situation is not directly affecting the availability of any consumer facing websites at present within the Group. There will be a further update as necessary.”
No comments:
Post a Comment